FAQ
- What are SICORA phone cases made of?
Our phone cases are crafted from vegan silicone leather (SILIO leather) — a non-toxic, and cruelty-free material developed to mimic the softness and texture of genuine leather while maintaining durability and flexibility. Each piece is hand-finished to ensure a refined, tactile experience.
- Is the case really eco-friendly?
Yes. Sustainability is at the core of SICORA. Our SILIO leather is made of 100% silicone, plastic-free, and recyclable. We use low-impact production techniques and minimal packaging to reduce waste and carbon footprint.
- How protective is it?
Every case is drop tested up to 3 feet and built for everyday use.
- How should I care for my SICORA case?
Our vegan leather is crafted with a finish that rivals the elegance of genuine leather. To preserve its refined texture, treat it with care and avoid contact with sharp objects, which may cause permanent marks.
- Does SICORA offer free shipping worldwide?
Yes — SICORA proudly offers free standard shipping worldwide on all orders. Wherever you are, we’ll deliver your eco-friendly case right to your door at no extra cost. Shipping times may vary by region, but your order will always include tracking so you can follow its journey from our studio to your hands.
- Where do you ship?
Orders are shipped from our regional warehouses in Asia or the U.S., depending on your location.
- How long will my order take to arrive?
Most orders ship within 2–4 business days, and delivery typically takes 5–10 business days, depending on your location.
- Can I return my purchase if I change my mind?
Absolutely. We accept exchanges or returns within 14 days of delivery for unused items in original packaging. Please contact our customer support team before returning any item.
- How do I clean my SICORA case?
Simply wipe with a damp cloth and mild soap. Avoid harsh chemicals or abrasive scrubbing to maintain the texture.
- Is the case recyclable?
Our recycling/take-back program is in development. For now, the best step is to keep using your case as long as possible — durability is part of our eco-impact.
- Why silicone instead of other materials?
Silicone is durable, flexible, and free from the toxins found in many plastics. It gives the feel of leather without harming animals or the planet.
- How can I stay updated?
Sign up for our newsletter for updates, impact reports, and early access to new colors.
- How do I contact customer service?
Reach us anytime on our Contact page. We’ll get back to you within 24-48 hours.

